Frequently Asked Questions

常见问题解答

一般常见问题解答

I require a document to be signed to verify vaccinations I received, do you provide this service?

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Yes! If you need vaccination forms signed by our healthcare professional, a fee will apply. Please be aware that we can only authenticate and sign forms for vaccinations administered by TravelVAX. Unfortunately, we are unable to verify vaccinations from outside sources. Additionally, our physician can also provide authentication and signature upon request at an additional fee. Feel free to ask about this service during your appointment.

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Do you provide post-exposure rabies vacccinations?

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No, unfortunately we are unable to provide rabies vaccinations if you have been exposed to potential rabies virus as it usually requires rabies immune globulin (HRIG). We only provide pre-exposure rabies vaccines (preventative vaccines). We do not provide post-exposure rabies vaccinations under any circumstances. Please visit urgent care, hospital emergency or contact your cities public health unit.

What services do you provide?

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1. Travel Consultation

· Comprehensive travel health advice and recommendations for vaccinations and medications.

2. Vaccines/booster

· We provide vaccines for travel and routine immunizations; Either your first dose or any subsequent booster doses. This includes but not limited to: Hepatitis A, Dukoral, Typhoid Fever, Japanese Encephalitis, Rabies, Shingles, Gardasil (HPV), Tetanus (TdaP), etc.

3. Yellow Fever

· All our clinics are designated Yellow Fever vaccination centres.

4. TB skin testing

· We provide TB skin testing at select locations.

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Do you sell any other travel products e.g. bug sprays?

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Yes! We have all the common travel health related supplies available for sale at our Travel clinics. We stock handy travel sizes for your convenience. Some products we carry: Imodium, Tylenol, bug sprays, electrolyte tablets, water purifying tablets, etc.

I only want a prescription for my travel medicine. Can I get the prescription from TravelVAX?

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Yes! You will need to book a Travel Consultation even if you know which medication(s) you require. This is to ensure we provide the correct advice for our doctor to assess and prescribe the medication. The travel consultation fee includes the doctor prescription fee. Please note our doctor is only able to prescribe for travel medicines.*Please note the fees outlined do not include the price of the vaccines or medications which are separate. Additional fees apply if a copy of prescription is requested.

What vaccines do I need?

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To recommend which vaccines are required, this all depends on your past vaccination history, itinerary, trip duration, etc. This is covered during our Travel Consultation with one of our travel specialists who will assess and recommend which vaccines are required for your trip. Unfortunately, we are unable to provide any recommendations over the phone, email or chat due to the uniqueness of each trip.

I know which vaccines I want; Do I need a Travel Consultation?

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No Travel Consultation needed! You can book your vaccine appointment online at one of our travel clinics.

Please note we are unable to provide vaccine recommendations or travel medicines on-site. Please book a virtual travel consultation if you are unsure of the vaccines or require travel medications for your trip.

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Are travel vaccines covered by my health insurance?

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Some travel vaccines may be covered by health insurance, while others may not. It is recommended to check with your insurance provider for specific information on coverage for vaccines.

Is the Travel Consultation or vaccines/medications covered by MSP?

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As this is for travel vaccinations and medications, it is considered a private consultation and MSP does not cover travel related appointments.

Some vaccines are covered under MSP as routine vaccinations. This includes, but not limited to:

MMR, Varicella, etc.

What if I know which vaccines I need?

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If you know which vaccines you need and do not require any recommendations or medications, you can book directly online for vaccination at one of our clinics!

How do I book a vaccine appointment only?

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Please Book Here for vaccine injection appointments.

Do you charge an administration fee?

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Yes, our administration fees are in line with other travel clinics and pharmacies for vaccination services.

$20 administration fee per visit

$10 each additional vaccine per visit

How do I book a Travel Consultation?

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Please follow these 3 easy steps:

1. Intake Form

Book your Virtual Travel Consultation appointment and fill your intake form online.

2. Virtual Consultation

Consult with a Virtual Travel Specialist online (BOOK HERE) and receive all recommendations virtually.Once the virtual consultation is complete, choose one of our in-clinic locations to receive your travel vaccinations and travel medications. It's that easy!

In-clinic appointment must be at least 2 days after the Travel Consultation. This allows our doctor to review the recommendations, medical history, allergies and notes.*Please note additional fees may apply for appointments less than 2 days of the Travel Consult.

3. Visit One of Our Vaccination Centres

Receive your vaccinations and pick your travel prescription on the go at one of our Vaccination Centres.

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What does a Travel Consultation include?

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That's a great question! A travel consultation includes a full consultation with our travel specialist. The travel specialist will tailor the vaccines and medications needed and recommend based on your travels with our up-to-date world database on diseases. This will also include a prescription for travel medication provided to TravelVAX Clinic which can cost upwards of $120 at a walk-in clinic or family practice. You can save anywhere from $50-100 compared to other travel clinics!

*Please note the fees outlined do not include the price of the vaccines or medications and administration fees for vaccines, which are separate. Additional fees apply if a copy of prescription is requested.

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Does the travel consultation include prescription medications?

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Yes, our travel clinic is a one-stop clinic! The Travel Consultation fee includes the doctor’s fee for prescribing medications to TravelVAX Clinic. This can be upwards of $120 at a walk-in clinic or family practice as it is a private pay service and not covered under MSP. *Please note the fees outlined do not include the price of the vaccines or medications and administration fees for vaccines, which are separate. Additional fees apply if a copy of prescription is requested.

When can I book the in-clinic portion for the vaccines and medications?

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You can book the appointment during business hours at least 2 days after the Travel Consultation. This allows our doctor to review the recommendations, medical history, allergies, etc from the Travel Consultation.

*Please note additional fees may apply for appointments less than 2 days of the Travel Consult.

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Why do I need travel vaccines?

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Travel vaccines are essential to protect against diseases that are prevalent in certain regions of the world. Some countries may require proof of certain vaccinations before allowing entry.

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When should I get my travel vaccines?

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It is recommended to schedule a consultation with a travel medicine specialist at least 4-6 weeks before your departure date to allow time for any necessary vaccinations to take effect. The minimum time for vaccinations before departure would be 2 weeks.

Which vaccines do I need for my trip?

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The vaccines required depend on the destination and length of stay, as well as your individual health status and immunization history. A travel specialist can provide recommendations based on your specific travel plans.

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Are travel vaccines safe?

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Travel vaccines are generally safe, but like any medication, they can have side effects. A travel medicine specialist can provide information on potential side effects and any necessary precautions.

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How much do travel vaccines cost?

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The cost of travel vaccines varies depending on the type of vaccine and the number of doses required. Some vaccines may be covered by insurance, while others may not. It is recommended to check with the travel vaccine clinic for specific information on cost.

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Do I need to bring anything to the appointment?

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It is recommended to bring your immunization records, a list of any current medications or health conditions, and information on your travel itinerary.

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Can I still get travel vaccines if I am pregnant?

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Some vaccines may not be safe for pregnant women, while others may be recommended. It is recommended to consult with a travel medicine specialist for individualized recommendations.

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How often do I need to get travel vaccines?

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The frequency of travel vaccines depends on the specific vaccine and the length of time since the last dose. Some vaccines may require booster doses to maintain immunity. A travel medicine specialist can provide information on recommended schedules for each vaccine.

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What is a travel vaccine and medicine clinic?

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A travel vaccine and medicine clinic is a specialized medical facility that provides vaccines and preventive health advice to individuals who are planning to travel to foreign countries or areas with a high risk of certain diseases.

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结核病皮肤测试

I have a form to be signed for TB, do you provide this service?

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If you need to have a TB form signed apart from the Travelvax TB results form we provide, please bring it along to your TB reading appointment. Our Travelvax nurse will be happy to sign it during your appointment. If you need a TB form signed at any other time, a service charge will apply.

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What is Tuberculosis?

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Tuberculosis (TB) is a serious bacterial infection that primarily affects the lungs but can also impact other parts of the body. It is caused by the bacterium Mycobacterium tuberculosis and is spread through the air when an infected person coughs or sneezes.

At TravelVAX, we offer tuberculosis skin testing (also known as a Mantoux test) as part of our range of services to help protect our clients from this infectious disease.

What is the TB skin test?

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The TB skin test is a simple and painless procedure that involves injecting a small amount of a substance called purified protein derivative (PPD) into the top layer of the skin on your forearm. This test is designed to detect whether your body has been exposed to the TB bacterium and to determine if you have an immune response that indicates a potential TB infection. It is used to help identify individuals who may need further evaluation or treatment.

Why do we have to do it?

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TB skin testing is recommended for individuals at increased risk of exposure to the TB bacterium, such as those working in healthcare settings or traveling to countries with high rates of TB. It is also advised for those who have been in close contact with someone who has active TB.

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What do the results look like?

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The results of the TB skin test are read between 48 and 72 hours after the injection. The test assesses the size of the raised, red bump (or induration) that appears at the injection site. A small or absent bump typically indicates no exposure to the TB bacterium.

Conversely, a large bump may suggest a past or present infection. However, a positive result does not necessarily mean you have active TB disease; additional testing, such as a chest X-ray or sputum test, is usually required to confirm the diagnosis.

What happens if I have a positive result?

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If you receive a positive TB skin test result, it’s crucial to follow up with your healthcare provider to determine whether you have active TB disease. Treatment options are available for both latent TB infection (where the bacteria are present in the body but not causing symptoms) and active TB disease.

关于 TravelVax

Areas with Risk of Yellow Fever

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Yellow Fever risks exists in sub-Saharan Africa and tropical South America. Below is the list of countries with risk of Yellow Fever virus transmission:

Africa

Angola
Benin
Burkina Faso
Cameroon
Central African Republic
Chad
Congo, republic of the Cote D’lvoire
Democratic Republic of the Congo
Equatorial Guinea
Ethiopia
Gabon
The Gambia
Ghana
Guinea
Guinea-Bissau
Kenya
Liberia
Mali
Mauritania
Niger
Nigeria
Senegal
Sierra Leone
South Sudan
Sudan
Togo
Uganda

Central and South America

Argentina
Bolivia
Brazil
Colombia
Ecuador
French Guiana
Guyana
Panama
Paraguay
Peru
Suriname
Trinidad and Tobago
Venezuela

Certain countries with low potential for exposure for yellow fever virus include Eritrea, Rwanda, Sao tome and Principe, Somalia, Tanzania, and Zambia.

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Risk of Yellow Fever for travellers

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Travellers to areas where yellow fever is present are at risk of contracting the disease if they are not vaccinated. The risk of yellow fever varies depending on the location, time of year, and activities of the traveler, and duration of the stay. Generally, the risk of yellow fever is highest in rural areas and during the rainy season, when mosquito populations are at their highest.

While there is no accurate data, according to Centre for Disease Control and Prevention, for a 2-week stay, the estimated risks for illness and for death due to YF for an unvaccinated traveler visiting an endemic area are as follows:

In West Africa, 50 per 100,000 and 10 per 100,000, respectively
In South America, 5 per 100,000 and 1 per 100,000, respectively

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Countries which require proof of vaccinations upon arrival

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Certain countries with a risk of Yellow Fever may require proof of vaccination - the International Certificate of Vaccination or Prophylaxis - upon arrival. Additionally, some countries with no risk of yellow fever may still require proof of vaccination for the yellow fever vaccine if you are travelling from a country with a risk of yellow fever. Our expert team members can help you figure out whether you need proof of vaccination for your itinerary, even if you are not going to a yellow fever risk area. Our expert would also provide additional tips on precautionary mosquito bite preventions to further reduce your risk.

Reducing your risk of Yellow Fever while travelling to a risk area

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To reduce your risk of yellow fever, you should get vaccinated at least 10 days prior to your trip. Vaccination is the best way to protect yourself from this potentially life-threatening disease. At TravelVAX clinics, we offer yellow fever vaccinations to anyone planning to travel to a yellow fever endemic area. Book your appointment at one of the clinics below.

Certain individuals must not receive the Yellow Fever vaccination

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The Yellow Fever vaccine is not recommended for certain people, including infants under 9 months of age, pregnant or breastfeeding women, and people with certain medical conditions. Our team expert can help determine if the vaccine is safe for you. In case it is not safe for you, we will provide you with a legal waiver form to allow you to enter your country of destination.

What is Yellow Fever?

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Yellow Fever is a viral disease that is transmitted to humans through the bites of infected mosquitoes. It can cause flu-like symptoms, such as fever, headache, muscle pain, and nausea. In some cases, it can progress to a more severe stage, causing jaundice (yellowing of the skin and eyes), bleeding, and organ failure. Around 10% of the cases progress to a severe case and the death rate could be 30% to 60% in these severe cases. Yellow fever is preventable through vaccination and controlling the mosquito population.

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